IPG Photonics Privacy Policy

Last updated: January 2026

1. Introduction

IPG Photonics Corporation ("IPG," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website ("Site") and submit information through our online forms. This Privacy Policy describes how we collect, use, store, and share personal information obtained through the Site.

By using the Site and submitting personal information, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site or submit personal information through it.

2. Information We Collect

2.1 Information You Provide

When you submit inquiries, request technical consultations, or contact us through the Site, we may collect:

• Name (first and last)
• Business email address
• Phone number
• Company name and job title
• Country or region
• Application details and technical requirements you describe
• Any other information you voluntarily provide in form submissions

2.2 Information Collected Automatically

When you visit the Site, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website address
• Device information

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your technical inquiries and consultation requests
• Providing product information, specifications, and quotations
• Connecting you with the appropriate regional sales or service team
• Improving the content and functionality of the Site
• Analyzing Site usage patterns to optimize user experience
• Complying with legal obligations and enforcing our Terms of Service

We do not sell your personal information to third parties. We may share your information with IPG subsidiaries and authorized distributors in your region to fulfill your inquiry.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Inquiry data is typically retained for 36 months from the date of submission, after which it is deleted or anonymized unless an ongoing business relationship exists.

5. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS/SSL), access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

The Site uses cookies and similar tracking technologies to improve your browsing experience and analyze Site usage. You can control cookie settings through your browser preferences. Disabling cookies may limit certain functionality of the Site.

We may use the following types of cookies:

• Essential cookies: Required for Site functionality
• Analytics cookies: Help us understand how visitors interact with the Site
• Functional cookies: Remember your preferences and settings

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information in a structured format
• Objection: Object to the processing of your personal information
• Withdrawal: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

8. International Data Transfers

As a global company, IPG may transfer personal information to countries other than your country of residence, including the United States. We take appropriate safeguards to ensure that personal information is protected in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

The Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective upon posting to the Site. We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

IPG Photonics Corporation
Privacy Office
50 Old Webster Road
Oxford, MA 01540, United States
Email: [email protected]